What is our Return Policy:
RETURNS & EXCHANGES
Items purchased from R+D Hipster Emporium are eligible for a full refund if returned within 30 days of purchase.
Discounted/Sale items are FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways).
Consumable Products: We do not accept returns on consumable products that have been used, including perfume, cosmetics, and other beauty products.
Shipping Charges: Shipping charges on expedited orders are not refundable.
Holiday Returns: During the Holiday season (Nov. 1st - Dec 25th), we will accept your return after 30 days so long as it is received by January 10th.
DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately at CS@RDHIPSTER.COM
RETURN & EXCHANGE CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
Swimwear and lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.
How to Send your Return/Exchange back:
1.) Fill out Return Form
2.) Email us at CS@RNDHIPSTER.COM to request your pre-paid return label. If you would like to exchange an item, please let us know for which item, so that we may place your item on hold.
3.) Securely repackage your items in the same packaging (or comparable package) you have received your item(s), along with RETURN FORM and affix RETURN LABEL
4.) Drop off your package at any US Postal Service mailbox or Post Office